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Current Vacancies

In the Software and
Engineering business divisions

Vice President Product Sales, Americas

Dallas, TX (USA)

MYCOM is expanding and growing in North and South America. We’re looking for an executive-level Sales professional who is energized, hands-on, and skilled to bring us to the next level. Our recent acquisition of fault management provider OSI has broadened our Service Assurance portfolio, and the right Sales leader can capitalize on compelling products and services that delight our Communication Service Provider customers.

Job Description:

Reporting to the European Vice President Global Product Sales, this role will have accountability and responsibility for leading the business in North and South America, delivering on key financial goals for the region and managing the regional sales team.

The candidate will need a proven Sales management background and a track record of success in the region. The Vice President will work with teams from Professional Services (PS), Marketing, Finance and Product Management functions.

Job Responsibilities:

  • Develop and execute the business strategy for growth, focusing on opening doors, building relationships and establishing new core revenue streams
  • Exceed the order book target for the region on an annual basis
  • Operate a “player/manager” role and retire a personal target in addition to overseeing regional success
  • Grow revenue through identification of new pipeline opportunities, winning new contracts and leveraging existing customer base and relationships from the MYCOM network engineering business
  • Lead, manage and develop the local sales team, including sales, partner and pre-sales support team members
  • Execute campaigns across the region to generate incremental revenue in conjunction with Marketing and Partners
  • Build a strong and effective partner program to extend MYCOM’s reach in the territory 
  • Co-operate closely with Marketing, Product Management and PS delivery teams to ensure  customer needs, desires and requirements are clearly understood and addressed
  • Act as the overall custodian of customer satisfaction, leading the company’s resources to achieve this goal
  • Effectively communicate MYCOM’s value proposition, roadmap and vision to customers and partners
  • Manage contract negotiations in conjunction with MYCOM’s commercial manager


Job Requirements:

  • Strong network of senior level contacts in the Americas Telecommunications industry – ideally at CTO or senior network operations level
  • Strong experience of software/solution sales to the Telecommunications industry
  • A good understanding of the OSS space and performance management/service assurance in particular
  • Ability to close large complex deals
  • Ability to motivate and enable partner organizations
  • Proven people management skills to direct, motivate and develop a team
  • Ability to develop and maintain senior level relationships
  • Results-oriented with a strong performance, cost management and top and bottom line orientation
  • Track record of exceeding planned targets
  • Strong business development skills: able to harness a substantial revenue stream and develop initiatives to grow it
  • Experience of integrating teams in an acquisition context
  • Familiarity with revenue recognition rules (such as US GAAP) and how contractual terms can impact this
  • Track record of innovative solution selling, and ability to operate on a consultative basis rather than just product selling
  • Exposure to NetSuite or equivalent systems for internal sales pipeline management
  • Recognition of the importance of strong sales process and planning disciplines with a track record of implementing them


Personal Attributes:

The ideal candidate will have operated in a Sales management capacity within a similar environment in this sector with the specific attributes:

  • Highly focused on timely results
  • Hands-on, action oriented management style
  • Knowledge and experience of software delivery 
  • International experience, specifically across the Americas
  • Creative/innovative in approach
  • Highly articulate
  • High energy, demonstrating drive, persistence and hunger to succeed
  • Ability to work cooperatively and flexibly with other team members
  • Excellent organizational and planning skills
  • Familiarity with business cultures and practices across the region
  • Willingness and ability to travel extensively throughout the region
  • Degree level education and MBA an advantage
  • Dallas location preferred
  • Spanish and/or Portuguese language skills an advantage

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