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TMF Management World 2011
May 23-26, 2011 Dublin, Ireland, Mycom Stand No. 61

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ISP

Internet Service Providers Business Challenges

Internet Service Providers have been facing fundamental technological and market evolutions over the past decade:

To move from a ‘connected as required’ (based on PSTN incumbent infrastructure and modem connections) to an ‘always-connected’(thanks to drastic decrease and data network bandwidth) infrastructure and service model
To increase the unique internet bearer unique services with value-added triple-play bundles (internet, IP TV, Voice over IP) using IP-based technologies

ISPs are going through these changes and are having to deal with a converging telecom and media industry. They face a number of challenges:

To diversify their service portfolio to voice and IPTV services through triple-play bundles whilst increasing the offered internet bandwidth to stay competitive
To move away from a silo organization by rationalizing processes, with IT and OSS systems having customer and service centric operations and management
To manage IP-based services and application quality of end-to-end services to ensure the entire value-chain of providers and suppliers is fulfilling its Service Level Agreements
To complete the SIP-based evolution towards IMS as a pre-requisite to fixed-mobile-convergence

How MYCOM Addresses these Challenges

MYCOM’s answer to these challenges is to adopt Next Generation OSS (NGOSS) approaches, relying on a Technology Neutral Architecture (TNA) and a standard interfacing framework and allowing various partners in the value-chain to exchange key information. This enables Internet Service Providers to proactively manage their Access, Transport and AAA infrastructure.

Adopting NIMS-PrOptima™ will bring the following benefits to Internet Service Providers:

It provides the proactive management of IP-based infrastructure around a single solution allowing identification of potential performance & Quality of Service issues before they arise
It provides a scalable and a distributed SNMP-Mediation architecture thanks to the PrOptiPoller™ product component enabling the management of very large and scattered networks
It provides an advanced and scalable file-based mediation allowing the performance management of IT infrastructure and applications
It allows for IMS/NGN user and signaling plane (SIP/RTP/H248/SS7) mediation and inspection to monitor real-time voice and video service delivery quality to the customer
It enables multiple business processes to take place manually or be automated due to the variety of ease of use and advanced reporting analysis modules e.g. Network planning, Profiling, DSS root-cause analysis module
It limits Total Cost of Ownership (TCO) as well as OPEX/CAPEX expenditures that usually increase with the complexity of a network
It is future proof and scalable in order to adapt to future business and technology changes towards fixed-mobile convergence