ISP
Internet Service Providers Business Challenges
Internet Service Providers have been facing fundamental technological and market evolutions over the past decade:
- Moving from a ‘connected as required’ (based on PSTN incumbent infrastructure and modem connections) to an ‘always-connected’(thanks to drastic decrease and data network bandwidth) infrastructure and service model
- Increasing the unique internet bearer unique services with value-added triple-play bundles (internet, IP TV, Voice over IP) using IP-based technologies
ISPs are going through these changes and are having to deal with a converging telecom and media industry. They face a number of challenges:
- Diversify their service portfolio to voice and IPTV services through triple-play bundles whilst increasing the offered internet bandwidth to stay competitive
- Move away from a silo organization by rationalizing processes, with IT and OSS systems having customer and service centric operations and management
- Manage IP-based services and application quality of end-to-end services to ensure the entire value-chain of providers and suppliers is fulfilling its Service Level Agreements
- Complete the SIP-based evolution towards IMS as a pre-requisite to fixed-mobile-convergence
How MYCOM Addresses these Challenges
MYCOM’s answer to these challenges is to adopt Next Generation OSS (NGOSS) approaches relying on a Technology Neutral Architecture (TNA) and a standard interfacing framework allowing various partners in the value-chain to exchange key information. This enables Internet Service Providers to proactively manage their Access, Transport and AAA infrastructure.
Adopting NIMS-PrOptima™ will bring the following benefits to Internet Service Providers:
- Provide the proactive management of IP-based infrastructure around a single solution allowing identification of potential performance & Quality of Service issues before they arise
- Provide a scalable and a distributed SNMP-Mediation architecture thanks to the PrOptiPoller™ product component enabling the management of very large and scattered networks
- Provide an advanced and scalable file-based mediation allowing to performance management of the IT infrastructure and applications
- Enable multiple business processes to take place manually or be automated due to the variety of ease of use and advanced reporting analysis modules e.g. Network planning, Profiling, DSS root-cause analysis module
- Limit Total Cost of Ownership (TCO) as well as OPEX/CAPEX expenditures that usually increase with the complexity of a network
- Future proof and scalable in order to adapt to future business and technology changes towards fixed-mobile convergence
OSS/BSS Services for ISPs
- Software System Deployment & integration
- Customization Services
- System transformation Services
- OSS Consulting & Design
- End-to End Trouble Shooting Services
- Training