The Professional Services portfolio has been developed to ensure that customers receive the benefit of a solid partnership with MYCOM. MYCOM’s expertise covers the skills needed to design, implement and deliver end-to-end Performance Management and Service Assurance software solutions based on the NIMS-PrOptima™ platform. All Professional Services are delivered to MYCOM’s proven project planning methodology, and are designed for successful solution deployment, integration and customization in very complex and diverse system environments.
MYCOM’s Professional Services organization is specialized in undertaking solution deliveries in the context of harmonizing and centralizing an operators often diverse and segmented OSS environment containing a mixture of in-house and domain-specific commercial solutions. The migration from such legacy Service Assurance systems towards the Next Generation NIMS-PrOptima™ platform is the center of a performance and business intelligence capability transformation.
NIMS-PrOptima™ Service Assurance software products are delivered though MYCOM’s network of local project offices across the globe, enabling efficient implementations, shorter delivery timelines, and a localized context. The geographic reach enables closer cooperation and strengthens knowledge transfer and software product training.