MYCOM - MYCOM is a leading global provider of best-in-class OSS Service Assurance software solutions and innovative ICT engineering services to the telecoms industry.

Mycom expands its Service Assurance solution into LTE and all IP centric services

DUBLIN, Ireland – 25 May 2011 – Mycom, a leading global provider of best-in-class OSS Service Assurance software solutions and innovative ICT professional services to the telecoms industry, today announced at TeleManagement Forum’s flagship event, Management World 2011, the management of the first live LTE networks and broadband IP services in Europe with the launch of its latest NIMS-PrOptima™ release.

Mycom offers a leading suite of Next Generation Service Assurance solution that addresses the requirements of communication service providers for optimizing the launch of LTE, securing the migration of their legacy services and orchestrating the introduction of new native IP services.

With the proliferation of smart phones and the explosion of mobile data traffic, current networks are reaching their capacity limits and the introduction of LTE/4G technology will enable service providers to remove this capacity barrier and unleash a whole set of new value-added broadband services. The advanced expert capabilities introduced with the latest release of NIMS-PrOptima™, enable service providers to smartly plan, manage and optimize their converged hybrid 2G/3G/4G networks. The solution will enable them to effectively expand their existing 2G/3G network domains, maximize their investment in femtocells, and optimize the introduction of LTE focusing on resource intensive applications and services.

Mounir Ladki, General Manager Product Business Unit at Mycom, commented: “Through the successful live deliveries of our LTE solution we are empowering Service Providers to deliver a seamless customer experience across their hybrid networks while generating new revenue streams at optimal cost. This is a major advancement in the OSS Service Assurance domain and further enhances Mycom’s position as a leading global innovator in this space”.

For further information or to arrange a demonstration, visit Mycom at booth number 61 at Management World 2011.

ENDS

About Mycom
Mycom is a privately owned, leading global provider of best-in-class OSS Service Assurance software solutions and ICT professional services to the telecoms industry. Since its inception in 1997 Mycom has executed projects in more than 30 countries covering EMEA, APAC and the Americas. Today, Mycom has 11 offices in 3 continents and some 500 employees of more than 26 nationalities and languages.

Mycom’s growth has been due to its exceptional vision and leadership in the development of 3G technology and NGNs. The expertise gained in these technologies has enabled Mycom to pioneer the performance management of such 3G networks, and achieve a leadership position today in the performance management and service assurance of advanced convergent telecom networks. This added to the unique triple expertise in software excellence, systems integration and network engineering, now makes Mycom the partner of choice for over 40 leading global telecom carriers across more than 30 networks.

Further information about Mycom can be found at http://www.mycom-int.com.

Media contact:
Luisa Pollini-Kommu
Mycom (UK) Ltd
+44 7941090286
Luisa.pollinikommu@mycom-int.com

Back to top

Leading Global Provider of Advanced Engineering Services and OSS Software for Mobile Broadband

SANTA MONICA, LONDON and ATLANTA – May 18, 2011 – Clearlake Capital Group, L.P. (“Clearlake”) today announced that it led a recapitalization of Mycom Group Limited (“MYCOM” or the “Company”) and provided a significant capital infusion to help fuel the Company’s expansion plans.  MYCOM is a leading global provider of innovative wireless engineering services and best-in-class Next Generation OSS Service Assurance software solutions to the telecom industry.  MYCOM has fifteen offices in eight countries across Europe, Asia, and North America, and serves blue chip, global telecommunications customers.  Additional terms were not disclosed. 

“MYCOM’s mission is to deliver superior, value-added advanced engineering services and software solutions, enabling the world’s leading wireless and convergent communications companies to succeed in the face of tremendous transformational challenges.  Clearlake’s financial and strategic backing enhances our ability to significantly expand our footprint and gain market share while continuing to maintain our commitment to excellent delivery for our customers,” said Siamak Sarbaz, Founder and Chief Executive Officer of MYCOM.  “Our proven technical pedigree in the design and delivery of 2G and 3G networks combined with our pioneering role in designing and supporting large, heterogeneous environments and the need for next generation LTE/4G wireless networks accelerates our momentum as an industry leader.”

“MYCOM is at the forefront of the mobile broadband revolution, helping global carriers successfully address the explosion of bandwidth consumption and proliferation of mobile applications and services,” said Behdad Eghbali, a Founding Partner at Clearlake.  “The company is well-positioned to benefit from growing investments in upgrading and maintaining existing and Next Generation wireless networks.  We are very excited to partner with MYCOM’s dynamic management team and look forward to sponsoring the Company’s continued aggressive growth trajectory.”

MYCOM’s Services business provides value-added managed services for core network upgrades, provisioning, maintenance, software and hardware upgrades, as well as access networks design, deployment, and testing services for mobile network operators.  The Company’s Software division develops, licenses, and supports the NIMS-PrOptima suite of products–a globally recognized, leading Service Assurance solution to convergent multi-vendor and heterogeneous networks around the world.

Along with Mr. Eghbali, José E. Feliciano, a Founding Partner of Clearlake, and Arta Tabaee, a Vice President at Clearlake, have joined the Company’s Board of Directors.

America’s Growth Capital acted as financial advisor to MYCOM in this transaction.

About Clearlake Capital Group
Clearlake Capital Group, L.P. is a private investment firm focused on special situations private equity such as corporate divestitures, recapitalizations, buyouts, restructurings, turnarounds and other equity investments. Clearlake seeks to partner with world-class management teams by providing patient, long-term capital and operational expertise to invest in businesses going through change. Clearlake’s founding principals have led over 50 investments totaling more than $2.7 billion of capital in sectors including business services, communications and media, energy and power, healthcare, manufacturing, retail/consumer and technology. For more information, please visit www.clearlakecapital.com.

About MYCOM
MYCOM is a leading provider of innovative engineering services and unique carrier grade software solutions to the global wireless communications industry.  MYCOM is increasingly focusing on the rapidly growing wireless telecoms software sector and providing software and services solutions in the industry's highest-growth niche, Service Assurance (SA) within Operational Support Systems (OSS) to wireless operators and equipment manufacturers worldwide since 1997. MYCOM has 15 offices in eight countries in Europe, Asia, and North America.  The company has a blue chip multi-national client base that includes well-known wireless OEMs and Tier One wireless operators in EMEA, APAC, and the Americas.  MYCOM's growth has been due to its exceptional vision and leadership in the development of 3G technology and NGNs.  The expertise gained in these technologies has enabled MYCOM to pioneer the performance management of such 3G networks, and achieve a leadership position today in the performance management and service assurance of advanced convergent telecom networks. This added to the unique triple expertise in software excellence, systems integration and network engineering, now makes MYCOM the partner of choice for over 40 leading global telecom carriers across more than 30 countries. For more information, please visit www.mycom-int.com. 

Media contact:
Kristin Celauro, 732-291-5456, or
Joanne Lessner, 212-222-7436
Owen Blicksilver Public Relations, Inc.

Back to top

ROSWELL, Ga., March 18, 2011 /PRNewswire/ -- MYCOM, a leading global provider of innovative wireless engineering services and best-in-class Next Generation OSS Service Assurance software solutions to the telecom industry, announced today that they will be showcasing their new mobile device testing facilities at CTIA Wireless in Orlando, FL (March 22-24, 2011). The new Advanced Device Testing Laboratory is located in MYCOM's headquarters office in Roswell, GA.

The new MYCOM Advanced Device Testing Lab provides mobile device performance testing utilizing the latest International Telecommunications Union-Telecommunications Standardization Sector and Perceptual Evaluation of Speech Quality (ITU-T and PESQ) standards.  Laboratory reference testing is complemented by further capabilities for device drive testing available in all major metropolitan markets nationwide.

MYCOM has completed benchmark testing and received instrumentation certification from the world market leader for testing equipment, ROHDE & SCHWARZ.  The lab features fully-automated lab testing via CMUgo and measurement collection via a UPV Audio Analyzer.  MYCOM drive test data collection procedures utilize the newest Schmidt & Partners Engineering (SPEAG) version 4.5 Broadband-Solid Head Phantoms and ancillary OTA Hand Phantoms to ensure the best simulation of over-the-air performance of the device under test.

MYCOM has invested heavily to achieve the highest quality, state-of-the-art practices, methods, and procedures with its facility and looks forward to providing mobile device testing services for its clients.

MYCOM President, Richard Hessler, remarked, "From our USA headquarters in Atlanta, GA and ten regional offices, we've been driving end-to-end wireless network performance since 2000.  MYCOM has enjoyed outstanding growth in 2008, 2009, and 2010 and earned the trust and confidence of wireless operators and network equipment OEMs alike.  We are confident our new Advanced Device Testing Lab will help both wireless operators and device OEMs to satisfy explosive consumer demand for new mobile, embedded, and M2M devices at work, home, and play."

Visit MYCOM at booth #3687 or contact Stephen Huss at stephen.huss@mycom-usa.com to learn more about the new facility.
 
CTIA Wireless 2011

Orlando Convention Center

Booth # 3687

March 22-24, 2011

About MYCOM

MYCOM is a leading provider of innovative engineering services and unique carrier grade software solutions to the global telecom industry.  MYCOM is increasingly focusing on the rapidly growing wireless telecoms software sector and providing software and services solutions in the industry's highest-growth niche, Service Assurance (SA) within Operational Support Systems (OSS) to wireless operators and equipment manufacturers worldwide since 1997. MYCOM has 15 offices in eight countries in Europe, Asia, and North America.  The company has a blue chip multi-national client base that includes well-known wireless OEMs and Tier One wireless operators in EMEA, APAC, and the Americas.  MYCOM's growth has been due to its exceptional vision and leadership in the development of 3G technology and NGNs.  The expertise gained in these technologies has enabled MYCOM to pioneer the performance management of such 3G networks, and achieve a leadership position today in the performance management and service assurance of advanced convergent telecom networks. This added to the unique triple expertise in software excellence, systems integration and network engineering, now makes MYCOM the partner of choice for over 40 leading global telecom carriers across more than 30 networks.

Further information about MYCOM can be found at http://www.mycom-int.com.

About ROHDE & SCHWARZ

ROHDE & SCHWARZ has stood for quality and innovation in test and measurement, broadcasting, secure communications as well as radio-monitoring and radiolocation for more than 75 years. By pursuing this four-pillar strategy, the company addresses customers from various market segments: wireless communications, broadcasting, electronics ? as well as government authorities and organizations with security missions. The electronics group, with its headquarters in Munich, Germany, counts among the leading suppliers worldwide in all of its business fields. As a manufacturer of EMC test and measurement equipment as well as terrestrial TV transmitters, Rohde & Schwarz is the world market leader.  A service and sales network with subsidiaries and offices in more than 70 countries worldwide helps to ensure that customers always find a ROHDE & SCHWARZ office nearby.

Further information about ROHDE & SCHWARZ can be found at http://www2.rohde-schwarz.com

Information set forth in this news release contains forward-looking statements that are subject to risks and uncertainties, and actual results could differ materially. We claim the protection of the safe harbor for forward-looking statements.  The following factors could cause our future results to differ materially from those expressed in the forward-looking statements:  Adverse economic changes in the markets served by MYCOM or in countries in which we have significant investments; changes in available technology and the effects of such changes including product substitutions and deployment costs;  our ability to absorb revenue losses caused by increasing competition, including competitor offerings using alternative technologies and our ability to maintain capital expenditures and research & development costs; the extent of competition and the resulting pressure on our wireless customer operating margins and capital expenditure and operating expenditure plans.  Other factors discussed in this new release, although not listed here, also could materially affect our future earnings.  The Company undertakes no obligation to update any forward-looking statements.

SOURCE MYCOM

Back to top

MYCOM and IPTEGO Partner to Bring New Levels of Data Accuracy to
Customer Experience Management Solutions for SIP-based Services

MYCOM VoIP service assurance solution reduces OPEX by up to 30% and minimizes churn on new services.

London – 20 July 2010— MYCOM, a leading global provider of best-in-class OSS service assurance software solutions and innovative ICT professional services, and IPTEGO, the SIP mediation & correlation expert company, today announced the launch of the industry’s most capable set of customer experience management (CEM) solutions for SIP-based services assurance across next generation networks (NGN), IMS and Pre-IMS.

IPTEGO’s leading SIP mediation platform, PALLADION, will be integrated into MYCOM’s market leading NIMS-PrOptima service assurance platform allowing the creation of best-in-class solutions that support real-time monitoring, troubleshooting and optimization solutions for any SIP-based service, beginning with quality of service (QoS) assurance for VoIP services.

The MYCOM VoIP service assurance solution gives providers the ability to manage and report on business-critical SLAs and subscribers’ usage more easily while improving the efficiency of the problem resolution process. The solution provides the unique ability for real time monitoring of voice quality, end-to-end call transactions for each customer session, detection and anticipation of service quality degradations, and instantaneous drill down to the problem’s root cause.

Key Facts:

• MYCOM’s partnership with IPTEGO expands MYCOM’s service assurance solutions set to a range of SIP-based services that establish a new benchmark for software’s ability to fully manage customer experience.
• The first solution will be MyCOM’s end-to-end VoIP Customer Assurance solution with further solutions designed for IMS, NGN and LTE network architectures for services such as IPTV, Gaming and Chat.

Supporting Quotes:

• MYCOM’s Mounir Ladki, General Manager, Product Business Unit said, “In today’s challenging environment, MYCOM is helping service providers achieve three objectives: reduce costs through efficient and automated business processes; improve customer loyalty by optimizing customer experience; and monetize bandwidth through quality of service differentiation. The collaboration with IPTEGO addresses this triple objective as migration towards NGN and IMS architectures accelerates. The new solution will enable our customers to accelerate and optimize the rollout of VoIP services at minimal cost, and we look forward to future solutions for other multi-media services.”

• IPTEGO’s CEO Alex Hoffmann said: "With SIP being the primary control technology for IP-based networks and applications, such as IMS or LTE, it is essential for operators to have SIP and session OSS visibility. PALLADION is designed for complex NGN environments and its distributed architecture helps future-proof operators' investment in the NIMS-PrOptima-based OSS solution in three ways: it scales easily to accommodate large subscriber numbers; it is compatible with advanced services such as video, presence and gaming; and it supports cloud environments. The collaboration with IPTEGO allows for true end-to-end and top-down monitoring, combining high-level overview, long-term trend analysis and real-time root cause analysis in one solution."

Resources:

• More information about MYCOM’s services and products can be found at www.mycom-int.com, by emailing products@mycom-int.com or calling +44 (0)1753 213740.
• More information about IPTEGO and the PALLADION product line can be found at www.iptego.com.
• MYCOM will be attending the 4G World 2010 conference in Chicago, IL on October 19-21. For more information on the event, visit www.4gworld.com.

Tags: Service assurance, VoIP, CEM, customer experience management, LTE, OSS, telecom, broadband

About IPTEGO
IPTEGO is a leading provider for Customer Experience Measurement and Mediation in Next Generation Network. With about 10 years of experience in SIP based networks IPTEGO's team has developed solutions that are particularly designed for NGNs and not just upgraded products from legacy environments. Beyond IPTEGO's unique strength to present relevant real-time information on customers perceived experience the PALLADION product also provides an easy to use remote interface to complex networks. The smooth integration capabilities of PALLADION with third-party products for Service Assurance, Billing and Business Intelligence and others are highly appreciated by the fixed and mobile operators using IPTEGO's solution worldwide.

About MYCOM International
MYCOM International is a leading global provider of OSS software solutions and innovative engineering services to the telecoms industry. It has a presence in 6 countries through 10 offices and is the provider of OSS solutions and services to major telecom vendors and carriers.
NIMS-PrOptima™ manages the end-to-end performance of the converged fixed/mobile/IP networks -encompassing access, transmission, core and backhaul domains as well as content and service platforms. It offers a single integrated environment for the management of converged hybrid networks implementing the latest technologies -including 3G/4G, IMS, triple play services, etc. It is based on open industry standards (eg 3GPP, ETSI, TMF, OMA), and can be deployed as a plug-in component in a wider OSS architecture.

Press Contacts

Fernanda Moore
MYCOM (UK) Ltd.
+ 44 (0) 1753 213 740
fernanda.moore@mycom-int.com

Back to top

ATLANTA, GA, USA – March 3, 2010 – MYCOM, a leading global provider of innovative wireless engineering services and best-in-class Next Generation OSS Service Assurance software solutions to the telecom industry, today announced that they will be showcasing their new convergent NIMS-PrOptima™ Performance Management software solution at CTIA Wireless in Las Vegas, Nevada (March 23-25, 2010).

MYCOM’s NIMS-PrOptima™ is a multi-vendor, multi-technology carrier grade OSS Service Assurance solution that sits at the heart of the NOC and manages the quality and performance of the entire converged mobile-fixed-IP network, from the radio access to the packet and circuit core, transmission, backbone and VAS platforms. The unique, powerful analytical capabilities and unparalleled performance allows NIMS-PrOptima™ to correlate information from the various domains thereby enabling the service provider to view and optimize the performance of the network on a near real time basis and ensure the best service level to the clients.

NIMS-PrOptima™ is a cost effective solution that manages the network and services horizontally across the organization, rather than the old fashioned silo approach. This solution helps carriers to improve profitability while offering the best quality of service to subscribers.  Network resource optimization can result in significant savings in network infrastructure investments.  The automation offered can double the productivity of the operational teams, and the feature-rich functionality makes it possible to replace  legacy systems as part of a wider network transformation, which results in significant OPEX and CAPEX savings.  The unique technology enables very quick support and optimization of new applications and services, enabling the operators to drive voice and data ARPU through differentiated service offerings.

Richard Hessler, President, MYCOM North America Inc. remarked “From our USA headquarters in Atlanta, GA and five regional offices, we’ve been delivering specialized network engineering and consulting solutions to North American wireless operators and OEMs since 2000.  MYCOM  experienced outstanding growth in revenues and profits in both 2008 and 2009.  Around the world, our NIMS-PrOptima™ Service Assurance software is widely acclaimed to be the market technology leading Performance Management solution by leading Tier One operators.  Every day, more than 500,000 network cells and 200 million subscribers are being managed on a near real-time basis with MYCOM performance management applications and network solutions.  Carriers and subscribers in North America, as elsewhere, correlate network quality, performance, and convergence with value.  We wish to celebrate this 25th Anniversary for the CTIA event with this 2010 campaign to demonstrate MYCOM’s commitment to Network Performance.”

Visit MYCOM at booth #126 or contact David King at david.king@mycom-int.com to arrange a demonstration of NIMS-PrOptima™.

CTIA Wireless 2010
Las Vegas Convention Center
3150 Paradise Road
Las Vegas, NV 89109
USA
www.ctiawireless.com

ENDS

About MYCOM
MYCOM is a privately owned, leading global provider of innovative wireless engineering services and best-in-class Next Generation OSS Service Assurance software solutions to the telecom industry.  Since its inception in 1996 MYCOM has executed projects in more than 30 countries covering EMEA, APAC and the Americas. Today, MYCOM has 9 offices in 3 continents and some 500 employees of more than 26 nationalities and languages. 

MYCOM’s growth has been due to its exceptional vision and leadership in the development of 3G technology and NGNs.  The expertise gained in these technologies has enabled MYCOM to pioneer the performance management of such 3G networks, and achieve a leadership position today in the performance management and service assurance of advanced convergent telecom networks. This added to the unique triple expertise in software excellence, systems integration and network engineering, now makes MYCOM the partner of choice for over 40 leading global telecom carriers across more than 30 networks.
Further information about MYCOM can be found at http://www.mycom-int.com.

Contact Information:
Fernanda Moore
MYCOM (UK) Ltd.
+ 44 (0) 1753 213 740
fernanda.moore@mycom-int.com

Back to top