OSS / BSS Sevices
The portfolio of professional services products has been developed to ensure that Customers receive the very best out of the partnership with MYCOM allowing for the greatest possible benefit from the NIMS-PrOptima™ software components. MYCOM's expertise cover the skills needed to design, implement, and deliver end-to-end multi-technology and multi-vendor performance management and service assurance solutions based on MYCOM NIMS-PrOptima software products.
All service products are delivered with MYCOM's proven delivery and project planning methodology. The professional services are designed for successful solution deployment, integration, and customisation in very complex and diverse system environments. The professional services group works in close partnership and cooperation with product management and core R&D teams to ensure optimal solution delivery. MYCOM offer a wide variety of services, including design, deployment, customisation, integration, consultancy and training to maximize your investment with MYCOM.
MYCOM's Systems Engineering Consultants have specialized NIMS-PrOptima™ knowledge, extensive implementation and deployment experience, are equipped with MYCOM's best practices and have privileged access to MYCOM R&D support to maximise service execution. The fusion between specialized product knowledge and in-depth experience in Telecommunications Network Operator environments ensures that the solution is introduced focussing on genuine customer needs.
Non standard and consultancy services and packages such as data migration or tailored integration with third party applications can be provided upon request.
Included in MYCOM OSS / BSS services are:
- Software System Deplyment & Integration
- Customization Services
- System Transformation Services
- ISS Consulting & Design
- End-to-end Trouble Shooting Services